Course
Suicide Intervention TCOLE 5307 (02/24/2022)
2022 1st Quarter: Jan- March
Suicide Intervention TCOLE 5307 (02/24/2022)
This course is designed to help 911 first responders help suicidal callers by learning more about suicide in the US, different call-taking techniques, myths, and officer safety issues.
The Story Inside My Head TCOLE 6046 (03/09/2022)
2022 1st Quarter: Jan- March
The Story Inside My Head TCOLE 6046 (03/09/2022)
The Story Inside My Head has been presented nationally at APCO and on several webinars. Gleaning from Brene Brown's books Rising Strong and Dare to Lead, along with personal experiences and encounters, Robbie McCormick presents what happens when...
Workplace Wellness  TCOLE #8817 (03/11/2022)
2022 1st Quarter: Jan- March
Workplace Wellness TCOLE #8817 (03/11/2022)
This course is intended to provide students with the knowledge and skills to help them identify occupational-induced mental health issues that can hinder their well-being and their work environment. It is intended to help them gain the tools...
APCO Fire Service Communications TCOLE #102114 (03/28-31/2022)
2022 1st Quarter: Jan- March
APCO Fire Service Communications TCOLE #102114 (03/28-31/2022)
ONLY 10 STUDNETS IN THIS COURSE. Effective communication is a critical component of fire service operations. It provides a vital link between citizens and responders. APCO Institute's Fire Service Communications, 2nd Edition course continues to...
Spanish Test-Out 2021 (2111-2019-A)
2022 Always Online
Spanish Test-Out 2021 (2111-2019-A)
Spanish Test Out ***** The Spanish Test Out has 2 parts, an online multiple choice exam and an online oral interview*** please e-mail sbrabham@tc911.org if you are interested in taking the exams. Both exams must be proctored by a supervisor at...
9-1-1 Equipment Training - MedStar
9-1-1 Equipment Training - MedStar
Burnout and Compassion Fatigue TCOLE #8818
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Burnout and Compassion Fatigue TCOLE #8818
First Responders endure a significant amount of stress that could lead to burnout and compassion fatigue. Both burn out and compassion fatigue are accompanied by serious life-altering consequences. ** Please make sure all of the assignments...
How to Download a Certificate
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How to Download a Certificate
**This course is not a TCOLE course** It is a video tutorial on how to download a certificate of completion.
How to Unenroll From A Course
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How to Unenroll From A Course
This a quick tutorial on how to remove yourself from a course. ** No TCOLE credit will be given** If you have any questions, please reach out to the training team at training@tc911.org
Online Vesta Text-to-911 Training
2022 Always Online
Online Vesta Text-to-911 Training
This *ONLINE* course is a guide for 911 telecommunicators on how to process text-to-911. If you have any questions about this course please reach out to Yvonne Krumm at ykrumm@tc911.org

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