Course
Crisis Communications TCOLE #2120 (01/14-15 & 19/2021)
2021 1st Quarter January - March
Crisis Communications TCOLE #2120 (01/14-15 & 19/2021)
To provide the student with skills necessary to recognize a crisis, decrease emotions of the caller, and provide information to ensure responder safety. **NO CALL - NO SHOW CHARGES WILL APPLY**
TCIC/TLETS Full Access Only TCOLE #4802 (01/20-22/2021)
2021 1st Quarter January - March
TCIC/TLETS Full Access Only TCOLE #4802 (01/20-22/2021)
For operators performing all TCIC/NCIC functions: queries, entry, modification, clearing, canceling, III, and navigation of TLETS - integrated databases. Proper procedure for: Admin messages, DL’s, Registrations, and broadcasting state and...
APCO CTO 5th Ed TCOLE #5304 (02/01-03/2021)
2021 1st Quarter January - March
APCO CTO 5th Ed TCOLE #5304 (02/01-03/2021)
The objective of all training is to produce competent employees prepared to perform the duties and responsibilities of the position with confidence and ability. You must have competent, wholehearted, and willing training officers in order to...
Instructor Orientation & Workshop - Student Behaviors TCOLE #38710 (02/04/2021)
2021 1st Quarter January - March
Instructor Orientation & Workshop - Student Behaviors TCOLE #38710 (02/04/2021)
TC9-1-1 Instructor Orientation & Workshop is designed to introduce, update, and add skills and techniques to the contract instructors who provide instruction for the district. This IOW will focus two hours on Student Behaviors TCOLE...
Instructor Orientation & Workshop - Student Behaviors TCOLE #38710 (02/05/2021)
2021 1st Quarter January - March
Instructor Orientation & Workshop - Student Behaviors TCOLE #38710 (02/05/2021)
TC9-1-1 Instructor Orientation & Workshop is designed to introduce, update, and add skills and techniques to the contract instructors who provide instruction for the district. This IOW will focus two hours on Student Behaviors TCOLE...
Basic TCOLE Instructor - TCOLE #1014 (02/08-12/2021)
2021 1st Quarter January - March
Basic TCOLE Instructor - TCOLE #1014 (02/08-12/2021)
This Basic Instructor Certification course is designed to provide the basic concepts of instruction and to increase the quality of professional law enforcement training. This course introduces the student to the teaching-learning process, phases...
Spanish for Telecommunicators TCOLE #22109 (02/17-19/2021)
2021 1st Quarter January - March
Spanish for Telecommunicators TCOLE #22109 (02/17-19/2021)
9-1-1 Dispatchers and Telecommunicators are faced daily with the difficult task of communicating with monolingual Spanish speakers over the phone. It is hard enough to communicate during a crisis in English. This course is designed to meet the...
Advanced TCOLE Instructor  TCOLE #1017 (02/22-26/2021)
2021 1st Quarter January - March
Advanced TCOLE Instructor TCOLE #1017 (02/22-26/2021)
The Advanced Instructor Certification Course is designed to advance instructor knowledge and understanding of student motivations and generational values as well as advance the development of instructor skills in preparation, presentation, and...
Optimizing Your Talent TCOLE #3896 (03/01/2021)
2021 1st Quarter January - March
Optimizing Your Talent TCOLE #3896 (03/01/2021)
This one-day course is designed on the Clifton Strengths Finder assessment which is provided to each attendee prior to coming to class. The course will focus on the individual positive talents enabling participants to see how to apply these in...
APCO Crisis Negotiations TCOLE #3304 (03/02/2021)
2021 1st Quarter January - March
APCO Crisis Negotiations TCOLE #3304 (03/02/2021)
Crisis situations differ from the daily emergencies that today's public safety telecommunicators handle. Hostage situations, barricaded subject incidents, and suicidal callers among others, require an advanced level of training for the...

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