| Course | |||||
|---|---|---|---|---|---|
 | Online This course is designed to help 911 first responders help suicidal callers by learning more about suicide in the US, different call-taking techniques, myths, and officer safety issues. | ||||
 | 2020 Academy Basic courses (By Quarter) / Specialized Advanced Courses Quiet turned to terror the evening of Sunday October 1,2017 at the Combined Communications Center of Las Vegas. A lone gunman had opened fire on the Route 91 Harvest Music Festival, on the famous Las Vegas Strip,where 22,000 concert-goers were in... | ||||
 | 2020 Academy Basic courses (By Quarter) / Specialized Advanced Courses Includes sessions on Effective Teamwork, Exceptional Customer Service, Critical Thinking, Stress Management and much more.
It Takes a Village to Run a PSAP
Exceptional Customer Service
Don’t Let Stress Manage You
Primary audience –... | ||||
 | 2020 Academy Basic courses (By Quarter) / Specialized Advanced Courses This course is designed to increase awareness of bullying in the dispatch workplace. Students will use critical thinking skills and learning activities to assess bullying behaviors. The goal of this course is to provide the tools for Dispatchers,... | ||||
 | 2020 Academy Basic courses (By Quarter) / Specialized Advanced Courses This course provides the public safety dispatcher with an understanding of their leadership style, leadership role, leadership concepts, and practices within the public safety communications environment. | ||||
 | 2020 Academy Basic courses (By Quarter) / Specialized Advanced Courses Location is one of the most important aspects of emergency response. Ensuring a cohesive approach to addressing by including 9-1-1, GIS, Planning & Zoning and other agencies is key. Attendees learn how to address their jurisdiction using industry... | ||||
 | 2020 Academy Basic courses (By Quarter) / 3rd Quarter July - September 2020 To provide the student with skills necessary to recognize a crisis, decrease emotions of the caller, and provide information to ensure responder safety.
**NO CALL - NO SHOW CHARGES WILL APPLY** | ||||
 | 2020 Academy Basic courses (By Quarter) / Specialized Advanced Courses This course discusses the hiring, training and retention of the next generations of 9-1-1 First Responders. Designed to speak to those personnel involved in recruitment, hiring processes, training programs and ultimately the retention of persons... | ||||
 | 2020 Academy Basic courses (By Quarter) / 3rd Quarter July - September 2020 ****Please ensure you have an Open Fox ID prior to signing up for this course***
***Manuals will be on TC911- issued Tablets - You may print them out if you wish to use a printed copy.***
This course is for operators who perform all... | ||||
 | 2020 Academy Basic courses (By Quarter) / Plus Courses 2020 (Additional Academy Courses Offered) ****Please ensure you have an Open Fox ID prior to signing up for this course***
***Please print out the manuals and bring them to class with you.***
This course is for operators who perform TCIC/NCIC functions at any level lower than full... |
